图书简介
This book brings together issues of social justice and the neglect of a sustainable orientation to the tourism workforce. This has resulted in an impoverished, unsustainable, and transient workforce that does not meet the aims of UN sustainable goals within the sector or indeed the UNTWO Code of ethics towards its employees.The introductory review and 15 chapters in this volume each make a unique and distinct contribution to knowledge. The opening review presents a critique of current definitions of sustainability in an employment, and specifically in a tourism employment context, acknowledging and critiquing extant literature. It uniquely recognises the themes submitted on the topic of sustainable work in the book, as well as those which comprise the final selection of chapters. These exercises culminate in the presentation of a refreshed conceptualisation of sustainable employment. The chapters were mapped onto a proposed conceptual framework, which recognises the multi-dimensional influences of the evolving Sustainable Development Goals (SDGs), recent Sustainable Human Resource Management (SHRM) and tourism literature, and fresh contributions to theory. Additionally, the introductory review offers concluding remarks that the authors hope will influence and guide future research endeavours.The book will be invaluable to educators, students and policymakers interested in information and guidance on managing sustainable tourism. Several chapters in this book were originally published as a special issue of the Journal of Sustainable Tourism.
Introduction: A critical review of sustainable work and employment in tourism Shelagh Mooney, Richard N.S. Robinson, David Solnet and Tom Baum
1. Sustaining Tourism EmploymentPeter M. Burns
2. Sustaining precarity: critically examining tourism and employmentRichard N.S. Robinson, Antje Martins, David Solnet and Tom Baum
3. Rethinking decent work: the value of dignity in tourism employmentAnke Winchenbach, Paul Hanna and Graham Miller
4. Employment of the workforce with disabilities in the hospitality industryMurat Bengisua and Sabah Balta
5. Seeking justice beyond the platform economy: migrant workers navigating precarious livesTyler Riordan, Richard N.S. Robinson and Gerhard Hoffstaedter
6. Situational analysis as a critical methodology: mapping the tourism system in post-Katrina New OrleansKatie D. Dudley, Lauren N. Duffy, William C. Terry and William C. Norman
7. Labour, necessity-induced (im)mobilities, and the hotel industry: a developing country perspectiveSandeep Basnyat, Neil Carr and Brent Lovelock
8. ‘Is he going to be sleazy?’ Women’s experiences of emotional labour connected to sexual harassment in the spa tourism industryJennifer H. Frost, Natalie Ooi and Pieter A. Van Dijk
9. The socio-economic impact of regional tourism: an occupation-based modelling perspective from SwedenKai Kronenberg and Matthias Fuchs
10. Identifying a community capital investment portfolio to sustain a tourism workforceWhitney Knollenberg, Sara Brune, Jane Harrison and Ann E. Savage
11. The historical structuring of the U.S. tourism workforce: a critical reviewKatie D. Dudley, Lauren N. Duffy, William C. Terry and William C. Norman
12. Gender, work, and tourism in the Guatemalan HighlandsChantell LaPan, Duarte B. Morais
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