图书简介
Our nation’s capacity to care is becoming increasingly stressed as an aging and increasingly unhealthy population collides with a relative reduction in the numbers of clinicians and ever-tightening financial resources. If even the mildest of future-state predictions are to be believed, we need a significant restructuring of our entire healthcare system and its total Capacity to Care, such that we can simultaneously improve care capacity, cost, quality, accessibility, and resource gratification.Optimizing Your Capacity to Care: A Systems Approach to Hospital and Population Health Management provides comprehensive guidance to a new way to optimize and manage community-wide Care Capacity via a unique, holistic approach to healthcare operations. Through clear examples and actual project results, the book demonstrates the outcomes of a systems-level way of thinking about a community’s Capacity to Care that incorporates and integrates the full spectrum of available clinical and communal resources into the care of patients, including hospitals, physicians, emergency departments, surgical services, local churches, civic organizations, pharmacies, and volunteers.The book details operational models for each major department of the hospital and a fully integrated communal resource pool to demonstrate how the optimization of capacity, resource utilization, cost, and clinical outcomes can be attained. And by providing healthcare leaders with a deeper understanding of key elements missing from the most common process improvement methodologies and approaches, this book offers fresh perspectives and bold alternatives for hospitals, health systems, and entire communities.
Introduction Why This Topic? Goals of This Book A Caveat to the Claim of "Holistic" Healthcare Cost: An Overview of the Issues A Frank Conversation about the Cost of the U.S. Healthcare System Waste Perversion The 80-15-5 and the Population’s View Relative Health End of Life Summary Introduction to the Section on Workplace Culture Making the Transition from a Culture of Accountability to a Culture of Ownership, by Joe Tye Introduction The Journey from Accountability to Ownership Culture Eats Strategy for Lunch Fostering a More Positive Healthcare Culture Key Lessons for Fostering a Culture of Ownership Conclusion Terminology of This Book Care Circle Networks Downstream Dynamic Capacity Analysis, Matching, and Management Interdependencies Health Ownership Outlier Upstream Hour of Day, Day of Week, Week of Month, and Season of Year The Five Pillars of Healthcare Capacity Optimization Introduction to Section on Hospital Capacity Optimization Dynamic Capacity Management: An Approach to Capacity Optimization Healthcare Is Different Variability and Interdependencies Demand Patterns and the Relevance of Ranges Making Capacity Dynamic DCAMM and Other PI Methodologies Summary The Blocking and Tackling of Hospital Capacity Management: An Overview Blocking and Tackling of Capacity Management in the Emergency Department Breaking Down the Arrival Data Blocking and Tackling of ED Capacity Other ED Performance Improvement Concepts Summary Blocking and Tackling of Capacity Management in Surgical Services Block-Scheduling Overview OR Data Analytics for Optimization Surgeon Utilization Other Analytics Additional Analytics and Tips Creating the New Schedule Review of the Blocking and Tackling of Block Scheduling Summary Blocking and Tackling of Inpatient Capacity Management Capacity Variance Essential Elements Managing Inpatient Capacity Patterns Summary Physicians and Their Role in Optimization Until Then, What Now? Final Thoughts: Legal Protections Summary Preparing for Coming Change: Forming a PHO, by Peter Wood Introduction Culture and Behavior Getting Started What Does the Operational Structure Look Like? Funding the PHO Operations Pulling It All Together: A Real Case Model of a PHO Is This All for Real? Does It Exist Elsewhere? Care Circle Networks: An Introduction Background Achilles’ Heels Summary The Care Circle Network Concept CCN Description Application Overview An Engineered Approach CCN Components Managing Communal Resources Technology Infrastructure Palliative and End-of-Life Care Assimilation and Passion Capacity as Strategy Other Important Attributes of the CCN An Additive Solution A Caveat to the Contents of This Book A Missing Element Summary Assessing the Community and the Patient Population Selecting Patients Size, Scope, and Scale of Your CCN "Assimilation Propensity" Summary Building the Communal Resource Pool Overview Resource and Capacity Variance Resource Options Resource Selection Selecting Physicians Creating a Care Circle Team Using the Care Strategies Personalizing the Resource Pool Resource Assimilation Resources for the Resources Resource Education for Assimilation Leadership and Core Values Group Dynamics (TM) for Resources Outcomes and Incentives Challenges and Obstacles Summary CCNs, Palliative Care, and End-of-Life Planning Palliative Care: Definition and History EOL Planning and Care Integrating EOL and Palliative Care into the CCN Model The Payor Role Government and EOL Planning Summary Final Thoughts Summary Index
Trade Policy 买家须知
- 关于产品:
- ● 正版保障:本网站隶属于中国国际图书贸易集团公司,确保所有图书都是100%正版。
- ● 环保纸张:进口图书大多使用的都是环保轻型张,颜色偏黄,重量比较轻。
- ● 毛边版:即书翻页的地方,故意做成了参差不齐的样子,一般为精装版,更具收藏价值。
关于退换货:
- 由于预订产品的特殊性,采购订单正式发订后,买方不得无故取消全部或部分产品的订购。
- 由于进口图书的特殊性,发生以下情况的,请直接拒收货物,由快递返回:
- ● 外包装破损/发错货/少发货/图书外观破损/图书配件不全(例如:光盘等)
并请在工作日通过电话400-008-1110联系我们。
- 签收后,如发生以下情况,请在签收后的5个工作日内联系客服办理退换货:
- ● 缺页/错页/错印/脱线
关于发货时间:
- 一般情况下:
- ●【现货】 下单后48小时内由北京(库房)发出快递。
- ●【预订】【预售】下单后国外发货,到货时间预计5-8周左右,店铺默认中通快递,如需顺丰快递邮费到付。
- ● 需要开具发票的客户,发货时间可能在上述基础上再延后1-2个工作日(紧急发票需求,请联系010-68433105/3213);
- ● 如遇其他特殊原因,对发货时间有影响的,我们会第一时间在网站公告,敬请留意。
关于到货时间:
- 由于进口图书入境入库后,都是委托第三方快递发货,所以我们只能保证在规定时间内发出,但无法为您保证确切的到货时间。
- ● 主要城市一般2-4天
- ● 偏远地区一般4-7天
关于接听咨询电话的时间:
- 010-68433105/3213正常接听咨询电话的时间为:周一至周五上午8:30~下午5:00,周六、日及法定节假日休息,将无法接听来电,敬请谅解。
- 其它时间您也可以通过邮件联系我们:customer@readgo.cn,工作日会优先处理。
关于快递:
- ● 已付款订单:主要由中通、宅急送负责派送,订单进度查询请拨打010-68433105/3213。
本书暂无推荐
本书暂无推荐