图书简介
Just-in-Time Logistics extends the JIT concept in manufacturing to business logistics, an area that has been observed to account for more than 30 per cent of sales revenue for some firms. It gives you an overview and an introduction of JIT logistics, and provides managerial insights on how to achieve improved logistics performance in terms of cost and service enhancements. A discussion of the quality, implementation, and performance measurement issues related to the application of JIT in business logistics is also presented.
Contents: Preface; Introduction; Basics of JIT: Principles of a JIT programme; JIT in services; Elements of JIT logistics; The goals of JIT; JIT and competitiveness; Limitations of JIT; The rationale for implementing JIT; Prerequisites to JIT implementation; Summary; History and development of logistics. Basics of Logistics: Scope of logistics; The logistics system; Inbound and outbound logistics; The core logistics elements; Supply chain management; The goals of logistics; Logistics and competitiveness; Summary; Customer service. JIT Logistics: Logistics service quality; Order processing; Inventory management; Transportation management; Summary; Quality awareness in logistics. Quality Management Issues: The need for quality logistics; Quality and quality costs; Quality of services; Quality issues in JIT; Quality management tools; Summary; Organizational factors for implementation. Implementation Issues: Developing an implementation strategy; An operational plan for implementation; Pilot projects; Dealing with employee resistance; Adopting enabling technologies; Diffusion of JIT logistics to partner firms; Data collection and measurement systems; Performance measurement; A ten-step approach for the implementation of JIT logistics; Summary. Bibliography; Index.
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