图书简介
This book provides concrete evidence-based recommendations and solutions for how managers, coaches, and leaders can implement and tap into the amazing potential of 1:1 meetings while avoiding common pitfalls.
Section 1: Background and Foundation; Chapter 1 Brief introduction to 1:1s and the science underlying this book; Chapter 2 Why 1:1s; Section 2: Organization for 1:1s; Chapter 3 Messaging with team members; Chapter 4 1:1 Meeting Frequency and Cadences; Chapter 5 Logistics of 1:1s; Chapter 6 Agendas and who owns the meeting; Section 3: Carrying out 1:1s; Chapter 7 Key skills, behaviors, and mindsets to make 1:1s work; Chapter 8 Underlying keys to success; Chapter 9 Successfully conducting/participating in the 1:1: Manager perspective; Chapter 10 Successfully conducting/participating the 1:1: Team member perspective; Section 4: Post meeting; Chapter 11 Post meeting follow-up and tracking; Chapter 12 Evaluating and improving your 1:1s; Section 5: Special topics; Chapter 13 Managing meeting load to lessen meeting burnout and fatigue; Chapter 14 Cross-cultural/gender/age differences in perspectives on 1:1s; Chapter 15 Adapting book content to 1:1s with peers; Chapter 16 Adapting book content to 1:1s with customers/clients; Chapter 17 References; Appendices; Appendix 1: Summary checklist of 1:1 key dos; Appendix 2: Summary checklist of 1:1 key don’ts; Appendix 3: How to effectively give feedback; Appendix 4: Keys to successful coaching/mentoring; Appendix 5: Conducting a career conversation; Appendix 6: Keys to taking notes efficiently while still being present; Appendix 7: Techniques for diffusing anger/defensiveness; Appendix 8: Techniques for encouraging team members to share and communicate candidly; Appendix 9: Sample agenda templates for different types of meeting; Weekly 1:1; Peer-to-peer 1:1; Sales/customer 1:1; Debrief retrospective 1:1; Skip level 1:1; First 1:1 with a new employee
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