图书简介
This book provides various approaches to complex industrial problems in sustainability, operations management and industrial engineering. It features in-depth research presented by academics, scholars, researcher and professionals at the 3rd International Conference on Quality Innovation and Sustainability (ICQIS) in the fields of quality, innovation, sustainability and operations management. It addresses topics such as quality management systems; Lean and Six Sigma; information systems for quality management; data management and industry 4.0; innovative solutions for quality challenges; environmental quality policies and standards; circular economy and life cycle costing; occupational health; safety and welfare in manufacturing; and smart systems, among others.
Costs and learning factories.- Agile 8D problem-solving framework in a Renewable Energy sector.- The transfer process of lean approach within multinational companies’ network. The Schnell S.p.A. case study.- Lean Healthcare: a critical analysis.- Road freight transport in Europe: alternatives for increasing capacity.- Knowledge management: an overview of roadmaps for additive manufacturing.- Life Cycle Inventory of Additive Manufacturing Processes: A Review.- Critical Success Factors of TQM for Sustainability in Higher Education Institutions – A theoretical contribution.- Customer loyalty in hospitality: can the quality perception be a key factor?.- The role of enabling technologies from Industry 4.0 in the formulation of public policies for smart cities.- Impact of TQM and Industry 4.0 on sustainable performance: an empirical study on the Bangladeshi garment industry.- Academic Community Perceptions of Open Innovation: An Exploratory Study.- Green Human Resource Management: The performance of women researchers based on bibliometric indicators.- Innovative responses to the covid-19 pandemic in primary health care: the case of the arte nova family health unit.- Competitive and Business Intelligence: A Bibliometric Analysis.- Integrated Management System Role-Play Simulation: Training and Development Tool.- Towards a Conceptual Framework for Agroforestry Residual Biomass Sustainable Business Models.- Environmental and economic sustainability of electric vehicles vs combustion engine vehicles fueled with B15 and B30 blends of biodiesel.- The influence of consumer optimism and pessimism on purchasing intention of eco-friendly clothing by generation Z: model proposal.- Persistence in Innovation. Do low-tech sectors differ much from the high-tech?.- Industrial Symbiosis Applied to Oil Refineries: Drivers and Barriers.- Towards a More Sustainable Use of the Portuguese Road Network: The A25 and IP5 Case Study.- Improvement of a Porcelain Baseboard Production Line Capacity Using Simulation: A Case Study.- Multifunctional furniture for tiny houses - Design, Quality, Innovation and Sustainability in Advanced Materials.- Angolan Cement Industry: marketing channel and distribution channel strategies.- How can customer experience improve retail operations sustainability?.- Optimization of last mile logistics process combining passenger and freight flows.- Analysis of pharmacy stock management and laboratory reagents in a Portuguese public hospital: a case study.- Towards Digital Transformation: A Case Study to Identify and Mitigate COVID-19 in the Retail Industry.- Technician Routing and Scheduling Problem – a case study.- Application of Fuzzy Methodologies in Navy Systems Maintenance.- Index.
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