图书简介

Introduction; PART I: RECOGNISING AND SELECTING MANAGERIAL TALENT; Section 1. What contributes to overall managerial performance?; A suggested model; Section 2. What type of evidence will be considered?; Mental abilities, personality traits and personal competencies of average and high performing managers; Section 3. Mental abilities and personality traits; An overview of general mental ability and the Big Five personality traits and how these are distributed across the general population; Section 4. General mental ability; Do managers need to be intelligent?; Section 5. Extraversion; Do managers need to be extraverted?; Section 6. Agreeableness; Do managers need to be agreeable?; Section 7. Extraversion and Agreeableness in combination: Possible risks; Section 8. Conscientiousness; Do managers need to be conscientious?; Section 9. Agreeableness and Conscientiousness in combination: Possible risks; Section 10. Neuroticism (aka Emotional variability) or Stability?; Do managers need to be stable?; Section 11. Extraversion and Emotional variability in combination: Possible risks; Section 12. Openness; Do managers need to be open-minded?; Section 13. Summarising the mental ability and personality of managers; Including differences amongst the key business functions; Section 14. Harnessing personality and IQ test scores to guide selection; A worked example; Section 15. Recognising potentially dysfunctional personalities; A need for caution; Section 16. Leadership and personality: A review of research; Section 17. Is personality stable or ’plastic’?; Accept it or change it?; Section 18. Moving on to personal competencies; Sixteen competencies into four common competency clusters; Section 19. Competency clusters and overall managerial performance; Some impressive connections; Section 20 . Drawing the threads together; Intelligence, personality, competencies and overall performance. Do we need to measure the first two if we have competency ratings?; Section 21. Performance in Key result areas; The missing link between competency and overall performance. The assessment domain most familiar to line managers; PART II: BEHAVIOURS AND STYLES; Section 22. Management behaviours; The interactive behavioural habits of average and high performing managers; Section 23. Behavioural styles; Telling or asking?; PART III: DEVELOPING MANAGERIAL TALENT; Section 24. Developing managerial talent; An overview; Section 25. Coaching around competencies; A performance coaching process based on a practice-demonstration-reflection learning design model; Section 26. Coaching for interpersonal competencies: Briefing; With a worked example; Section 27. Coaching for interpersonal competencies: Reviewing; With a worked example; Section 28. Developing line manager coaching skills; An outline approach and difficulties addressed; Section 29. Using contrasting ask/tell styles to develop interpersonal competency; Telling and asking styles; Section 30. Quick coaching; With a worked example; Section 31. High intensity training in influencing and persuasion; Based on the practice-demonstration-reflection learning design model; Section 32. The ’win-win’ perspective; A strategic approach to influencing and persuasion; PART IV: IMPROVING MANAGERIAL TALENT: Reflections and Summary; Section 33. Is management right for you?; Useful to know when seeking to recognise, select and develop managerial talent in others; Section 34. How to recognise potential, select and help develop effective managers; A final summary and conclusion; Notes; Bibliography; Appendix; Index

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