Autism Friendly Business

图书简介

Designed as a guidebook for leaders at the beginning of their journey embracing neuroinclusion, Autism Friendly Business: Serving Neurodiverse Customers will provide business owners, executives, managers, team members, and associates the tools to integrate strategies and techniques that will enhance their business, while improving the delivery of a quality experience for all. Autistic individuals often experience barriers when engaging with businesses. This book provides solutions and examples on how leaders can remove obstacles to develop supportive and inclusive environments.

PART 1: Why? Chapter 1: Why Us? and Where are We Now? *Reflect and Discuss DEIA: Diversity, Equity, Inclusion, Accessibility *Evaluate Your Business Chapter 2: Why We Need to Engage Others What is the Time Commitment? How Do We Pay for This? Financial Benefits When You Meet with Resistance Chapter 3: Why Listening is Powerful Customer Satisfaction Survey *A customer satisfaction survey can help you gather baseline data about a person’s experience at your business as a customer. Responses can guide organizational change or help shape customer information questions needed to improve accessibility. PART 2: THE WHO: People with Autism, Leaders, and Community Partners Chapter 4: Let’s Talk a Bit about Autism *Quiz (Pre/Post Test): A Brief Quiz on Autism Basic Diagnostic Information Prevalence Characteristics Difference Versus Deficit Neurodiversity Hard Conversations *Pre/Post-Test Quiz Answers Chapter 5: Training What Training Does My Team Need? *Worksheet: Questions (and answers) for Potential Training Providers and Consultants How to Continue the Conversation Chapter 6: Create Your Inclusion Team: Community Partners Are Key Develop Your Inclusion Team *Worksheet: Create Your Inclusion Team Potential Community-Based Team Members Location and Timeframe for Meetings Inclusion Team Meeti

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Autism Friendly Business（Autism Friendly） 自闭症友好业务：向所有人敞开大门 应用社会学

Autism Friendly Business（Autism Friendly）

自闭症友好业务：向所有人敞开大门
应用社会学