图书简介
Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help you develop your leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide you with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition:Increased attention to issues related to nonprofit organizations helps you develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector.Broadened coverage of issues related to ethics and diversity offers you a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege.Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show you the value rationale for engagement and its practical effects.Revised and updated information on emerging technology illustrates to you how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations.New cases, examples, self-assessments, and exercises cover recent developments in research and practice to offer relevant ways for you to practice and improve your management skills.
Preface \\ 1 Organizational Behavior as a Way of Thinking and Acting \\ The Roots of Organizational Behavior \\ More Recent Developments \\ Does Good Management Make a Difference? \\ Themes and Purposes of This Book \\ 2 Knowing and Managing Yourself \\ Ways of Thinking \\ Ways of Acting \\ Appendix 2.A: Reddin’s Personal Values Inventory \\ Appendix 2.B: Fundamental Interpersonal Relations Orientation—Behavior (FIRO) \\ Appendix 2.C: Career Orientation Inventory \\ Appendix 2.D: Emotional Intelligence \\ 3 Fostering Creativity and Innovation \\ Ways of Thinking \\ Ways of Acting \\ 4 Managing Stress \\ Ways of Thinking \\ Ways of Acting \\ 5 Decision-Making \\ Ways of Thinking \\ Ways of Acting \\ 6 Motivation and Engagement \\ Ways of Thinking \\ Ways of Acting \\ 7 Leadership in Public Organizations \\ Ways of Thinking \\ Ways of Acting \\ 8 Power and Organizational Politics \\ Ways of Thinking \\ Ways of Acting \\ 9 Communicating Effectively With Others \\ Ways of Thinking \\ Ways of Acting \\ 10 Working in Groups and Teams \\ Ways of Thinking \\ Ways of Acting \\ 11 Managing Conflict \\ Ways of Thinking \\ Ways of Acting \\ 12 Organizational Culture and Change \\ Ways of Thinking \\ Ways of Acting \\ 13 Representing the Organization “On the Outside” \\ Ways of Thinking \\ Ways of Actin \\ 14 Managing Behavior in the Public Interest \\ The New Public Service \\ Conclusion \\ References \\ Index \\ About the Authors
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