图书简介

1 Peter Leisink, Lotte B. Andersen, Gene A. Brewer, Christian B. Jacobsen, Eva Knies, and Wouter Vandenabeele: Introduction: Managing for Public Service Performance: How People and Values Make a Difference; Part I. Key concepts and the public sector context; 2 Lotte B. Andersen, Gene A. Brewer, and Peter Leisink: Stakeholders, Public Value(s), and Public Service Performance Research; 3 Christian B. Jacobsen and Eva Knies: People Management: Integrating Insights from Strategic Human Resource Management and Leadership; 4 Nina Van Loon and Wouter Vandenabeele: An Institutional Perspective on Public Services: Managing Publicness, Identities, and Behavior; Part II. Public Management and Public Service Performance; 5 Lotte B. Andersen, Christian B. Jacobsen, Ulrich T. Jensen, and Heidi H. Salomonsen: Public Managers’ Contribution to Public Service Performance; 6 Oliver James, Ayako Nakamura, and Nicolai Petrovsky: Managers as Insiders or Outsiders to Public Organizations: Publicness Fit, Leadership, and Organizational Performance; 7 Eva Knies, Sophie Op de Beeck, and Annie Hondeghem: Antecedents of Managers’ People Management: Using the AMO Model to Explain Differences in HRM Implementation and Leadership; 8 Poul A. Nielsen and Caroline H. Gron: How Can Public Managers Use Performance Management for Improvement without Demotivating Employees?; 9 Julian S. Gould-Williams and Ahmed M. S. Mostafa: Linking HRM Systems with Public Sector Employees’ Performance: The Way Forward; 10 Tanachia Ashikali, Sandra Groeneveld, and Adrian Ritz: Managing a Diverse Workforce; 11 Anne Mette Kjeldsen and Joris Van der Voet: Leading Change in a Complex Public Sector Environment; Part III. Public Management, Job Performance, and Employee Outcomes; 12 Bram Steijn and David Giauque: Public Sector Employee Well-Being: Examining Its Determinants Using the JD-R and P-E Fit Models; 13 Ulrich T. Jensen, Carina Schott, and Trui Steen: Value Conflicts in Public Organizations: Implications and Remedies; 14 Adrian Ritz, Wouter Vandenabeele, and Dominik Vogel: Public Service Motivation and Individual Job Performance; 15 Jasmijn Van Harten and Brenda Vermeeren: Managing Employees’ Employability: Employer and Employee Perspectives; 16 Peter Leisink, Lotte B. Andersen, Gene A. Brewer, Christian B. Jacobsen, Eva Knies, and Wouter Vandenabeele: Conclusion: Directions for Future Research and Practice

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