Contemporary Management Approaches to the Global Hospitality and Tourism Industry(Advances in Hospitality, Tourism, and the Services Industry)

旅游和酒店业的当代管理方法

旅游经济学

售   价:
1053.00
发货周期:预计4-6周发货
作      者
出  版 社
出版时间
2020年03月27日
装      帧
平装
ISBN
9781799822059
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页      码
315
语      种
英文
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图书简介
The hospitality, travel, and tourism industries play a major role in citizen wellbeing, socio-cultural integration, and the economic advancement of a nation. The industries are increasingly complex in operation, demanding excellence across a far-reaching and diverse set of capabilities and changes in management practices across the board. With growing expectations for a better service quality from the users and endless calls for value-added service, managers are under constant pressure to improve their services across all aspects while growing customer numbers to meet various stakeholder expectations. Contemporary Management Approaches to the Global Hospitality and Tourism Industry is a key reference source that provides crucial knowledge on the application of new management practices and trends in the tourism industry. While highlighting topics such as service quality, culture sensitivity, and brand marketing, this publication explores the influence of globalization and the methods of sustainable business practices. This book is ideally designed for managers, hotel directors, restaurateurs, researchers, industry professionals, professors, and students seeking cutting-edge hospitality and tourism management strategies.
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