Quality Assurance:Applying Methodologies for Launching New Products, Services, and Customer Satisfaction（Practical Quality of the Future）
质量保证：用于推出新产品、服务与客户满意度的应用方法
工业经济学
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1126.25
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901.00
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平台大促 低至8折优惠
发货周期：外国库房发货，通常付款后3-5周到货
作 者
出 版 社
出版时间
2015年09月04日
装 帧
精装
页 码
652
开 本
6-1/8x9-1/4
语 种
英文
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图书简介
In many industries, launching of new products/services is a way of life. The idea of bringing new products and services into the market however presents many problems for timing, cost and quality. For example: in the automotive industry the recalls for millions of vehicles in the last several months have been very expensive and have had a negative effect on customer satisfaction. Similar issues have been reported with chicken contamination and energy organizations. This book addresses requirements for both customer and supplier that need to be followed so that problems can be avoided and customer satisfaction can be reached.
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