图书简介
Managing Change in Museums and Galleries is the first practical book to provide guidance on how to deal with organisational change in museums, galleries or heritage organisations. _x000D_
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Written by two authors who have direct experience of leading change, running change programmes and advising on change in more than 250 museums and galleries, the book identifies the various problems, issues and challenges that any professional in a museum or heritage organisation is likely to encounter and provides advice on how to deal with them. The book’s six parts treat change holistically, and help the reader understand what change entails, prepare for it and lead it, ensure that everyone in the museum is involved, understand what can go wrong and evaluate and learn from it. Each;chapter is devoted to a specific challenge that is often encountered during change and is extensively cross-referenced to other relevant chapters. Including a list of helpful resources and suggestions of useful publications for further reading, this book is a unique guide to change in museums. _x000D_
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Managing Change in Museums and Galleries is an essential resource for all museum practitioners – whether they be the people in museums and galleries who are leading change, or those affected by change as a leader, a member of staff or a volunteer.
Foreword Nina Simon Introduction Part 1: What is Change? 1. What are you changing? 2. Change takes time 3. The problem of short-termism 4. Small changes add up 5. Change is everyone’s job Part 2: Preparing for Change 6. Are you ready for change? 7. What is your stimulus for change? 8. Balancing conflicting priorities 9. Why modelling change can help 10. Finding common purpose: a shared understanding of change 11. Be open to challenge and new ideas 12. Explore and test: the value of pilot projects 13. Expect chaos Part 3: Leading Change 14. What makes a good change leader? 15. Governance and change 16. Funding and resourcing change 17. Staying relevant 18. Revisiting the mission 19. Values, behaviours and cultural change 20. Building trust 21. How to sustain change 22. Change of director during change process 23. Distributed leadership and sharing decision-making 24. Involving stakeholders in the change process 25. Community partnerships and change 26. Cuts and downsizing 27. Commercialisation and change 28. Embracing risk 29. Don’t be afraid to report problems or ’failure’ Part 4: The Role of Staff and Volunteers in Change 30. Fear of change 31. Countering resistance to change 32. Supporting staff and volunteers during change 33. Staff/volunteer development and change 34. Champions of change 35. Keeping up morale during change 36. Silo-working 37. Overcoming project mentality 38. Restructuring, redundancies and staff changes 39. Communicating change, internally and externally 40. Internal networks and collaboration 41. The importance of conviviality 42. Acknowledging emotions Part 5: Why Change Fails 43. Misunderstanding of change 44. Change is imposed 45. Resistance to change 46. Avoiding uncomfortable issues 47. Other priorities 48. Museum processes as a barrier to change Part 6: Evaluating and Learning from Change 49. Tracking your change journey 50. The benefits of qualitative evaluation of change 51. Reflective practice 52. External voice and critical friends 53. Learning from peers 54. Learning from other sectors 55. Fixing the lessons of change in organisational memory 56. Sharing the learning Appendix A: Resources to help you Appendix B: Useful Publications
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