图书简介

Annexe A Communication and relationship management skills 1 Theories and models of communication 2 Approaches to effective communication 3 Interpersonal skills and therapeutic relationship skills 4 Working in a team 5 Listening actively 6 Information gathering 7 Escalating concerns 8 Written communication 9 Addressing compliments and complaints Annexe B Procedures Unit 1 Procedures to enable effective monitoring of a person?s condition 10 Vital signs 11 Venepuncture 12 ECG recording 13 Blood glucose assessment 14 Specimen collection 15 Recognising and escalating signs of all forms abuse 16 Recognising and escalating signs of self-harm and/or suicidal ideation 17 Basic mental health first aid 18 Basic first aid Unit 2 Procedures for provision of person-centred nursing care 19 Pain 20 Promoting comfort in bed 21 Maintaining privacy and dignity 22 Promoting sleep Unit 3 Provide care and support with hygiene and the maintenance of skin integrity 23 Re-assessment of skin 24 Supporting a person?s skin integrity 25 Reassessment of hygiene status supporting a person?s hygiene needs 26 Providing oral and dental care 27 Providing eye care 28 Providing nail care 29 Monitoring of wounds and providing wound care Unit 4 Provide support with nutrition and hydration 30 Using nutritional assessment tools 31 Assisting people with feeding and drinking 32 Fluid balance Unit 5 Provide support with maintaining bladder and bowel health 33 Observing and monitoring urinary and bowel continence 34 Recognising bladder and bowel patterns 35 Care and management of people with urinary catheters 36 Assisting with toileting and choosing and using appropriate continence products Unit 6 Provide support with mobility and safety 37 Risk assessment tools associated with mobility and falls 38 Using a range of moving and handling techniques, aids and equipment Unit 7 Provide support with respiratory care 39 Managing the administration of oxygen 40 Measuring respiratory status 41 Using nasal and oral suctioning techniques 42 Managing inhalation, humidifier and nebulizer devices Unit 8 Preventing and managing infection 43 Recognising and responding rapidly to potential infection risk 44 Using aseptic non-touch technique 45 Using appropriate Personal Protective Equipment 46 Implementing isolation procedures 47 Using hand hygiene techniques 48 Decontaminating equipment and the environment 49 Safely handling waste, laundry and sharps Unit 9 Meeting needs for care and support at the end of life 50 Recognising responding to the needs of those at the end of their lives 51 Review of care of those people and their families at the end of their lives 52 Providing care for the deceased Unit 10 Procedural competencies for administering medicine safely 53 Reviewing a person?s ability to administer their own medicines 54 Undertaking accurate drug calculations 55 Accountability in ensuring the safe administration of medicine 56 Administering medicines 57 Managing the effectiveness of symptom relief medications 58 Recognising and responding to adverse effects of medications 59 Storage, transportation and disposal of medicinal products

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