图书简介

1. Agreeing action plans \\ 2. Allocating responsibilities to team members \\ 3. Checking for plagiarism, fraud and malpractice \\ 4. Coaching and mentoring others \\ 5. Communicating with a team \\ 6. Completing awarding organisation reports \\ 7. Completing continuing professional development activities \\ 8. Completing quality assurance records \\ 9. Creating a bank of assessment questions and exemplar answers \\ 10. Creating and updating policies and procedures \\ 11. Creating job descriptions or role/person specifications \\ 12. Dealing with appeals, complaints and disputes \\ 13. Designing and updating quality documents and templates \\ 14. Designing questionnaires and surveys \\ 15. Devising a quality assurance rationale \\ 16. Devising a quality assurance strategy \\ 17. Following regulations and requirements \\ 18. Inducting new staff \\ 19. Interpreting the content of qualifications, programmes and standards \\ 20. Interviewing prospective staff \\ 21. Keeping and maintaining records \\ 22. Making decisions when sampling evidence \\ 23. Managing a team \\ 24. Managing risks and contingency planning \\ 25. Managing team meetings \\ 26. Managing unsatisfactory performance \\ 27. Observing staff and using learning walks \\ 28. Planning and tracking internal quality assurance activities \\ 29. Planning and tracking quality improvement activities \\ 30. Planning strategic aims and continuous quality improvement \\ 31. Preparing for an external inspection \\ 32. Preparing for an external quality assurance remote sample \\ 33. Preparing for an external quality assurance visit \\ 34. Producing resources \\ 35. Providing feedback \\ 36. Questioning others \\ 37. Reviewing and updating assessment activities \\ 38. Reviewing and updating internal quality assurance activities \\ 39. Sampling learners’ work \\ 40. Shadowing staff \\ 41. Standardising practice \\ 42. Undertaking evaluation activities \\ 43. Undertaking joint work scrutiny \\ 44. Undertaking peer observations \\ 45. Updating staff \\ 46. Using a SWOT analysis \\ 47. Using role play \\ 48. Using web conferences, online meetings and webinars \\ 49. Using work plans \\ 50. Writing self-assessment reports

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