A Note to The Student 1. Supervision-The Management Task 2. Community-Oriented Policing and Problem Solving-Improving Neighborhood Quality of Life 3. Interpersonal Communications-Striving for Effectiveness 4. Motivation-A Prerequisite for Success 5. Leadership-The Integrative Variable 6. Team Building-Maximizing the Group Process 7. Change-Coping with Organizational Life 8. Performance Appraisal-The Key To Police Personnel Development 9. Training, Coaching, Counseling, And Mentoring-Helping Officers Grow and Develop 10. Discipline-An Essential Element Of Police Supervision 11. Internal Discipline-A System Of Accountability 12. Supervising the Difficult Employee-Special Considerations 13. Supervising Minorities-Respecting Individual And Cultural Differences 14. Tactical Operations-Critical Incident Deployment 15. Labor Relations-Problem Solving Through Constructive Conflict 16. Homeland Security and Terrorism-A Changing Role Answer Key to Objective Questions

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