Highly-regarded anti-fraud expert and trainer Ian Ross goes beyond the basic techniques of fraud investigation, and shows the reader how to apply those techniques effectively in real-life situations. Fraud investigators will be given the tools to investigate criminals who may be running multiple scams at the same time; they will find out how to manage an investigation and gather evidence to achieve the best possible outcome; finally, they will be shown how to take into consideration the cultural and psychological factors which influence fraudsters, as well as those factors which may represent a stumbling block to their own effectiveness. Topics covered include:key fraud definitions; key types and variants of fraud, including cyber fraud; concepts of fraud behaviour: the psychology of fraud, impulsive fraud, systemic fraud, organised fraud; conducting investigations: aims and objectives, essential skills, effective resourcing, ethical conduct, overcoming personal or cultural barriers, and appraising the corporate culture; the importance of data analysis in fraud detection; techniques in data analysis for fraud detection; responses to fraud: dealing with fraud behaviour rather than type, handling intelligence and assessing evidence, dealing with different levels of fraud, from one-hit cases through to complex investigations;prioritising and presenting the evidence: avoiding bad duplication, promoting data integrity, and reporting effectively; case outcome and disposal; recovery of losses, civil and/or criminal proceedings; managing the business risk of fraud.

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