Crew Resource Management

图书简介

The new edition of Crew Resource Management reflects advancements made in the conceptual foundation as well as the methods and approaches of applying CRM in the aviation industry. Because CRM training has the practical goal of enhancing flight safety through more effective flight crew performance, this new edition adapts itself to fit the users, the task, and operational and regulatory environments--all of which continually evolve. Each contributor examines techniques and presents cases that best illustrate CRM concepts and training. This book discusses the history and research foundation of CRM and also stresses the importance of making adaptive changes and advancements. New chapters include: CRM and Individual Resilience; Flight and Cabin Crew Teamwork: Improving Safety in Aviation: CRM and Risk Management/Safety Management Systems; and MRM for Technical Operations. This book provides a deep understanding of CRM--what it is, how it works, and how to practically implement an effective program.

1. Why CRM? Empirical and Theoretical Bases of Human Factors Training 2. Teamwork and Organizational Factors 3. Crews as Groups: Their Formation and Their Leadership 4. Communications and CRM 5. Flight Crew Decision-Making 6. CRM (Non-Technical Skills): Applications for and Beyond the Flight Deck 7. CRM and Individual Resilience 8. The Design, Delivery, and Evaluation of Crew Resource Management Training 9. Line Oriented Flight Training (LOFT) 10. Line Operations Simulation Development Tools 11. Crew Resource Management (CRM) and Line Operations Safety Audit (LOSA) 12. CRM and Risk Management/Safety Management Systems 13. The Migration of Crew Resource Management Training 14. Cross-Functional Crew Resource Management 15. MRM for Technical Operations 16. New Technologies for Delivering CRM Training 17. A Regulatory Perspective I 18. A Regulatory Perspective II 19. A Regulatory Perspective III 20. The Accident Investigator’s Perspective 21. The Airlines’ Perspective: Effectively Applying Crew Resource Management Principles in Today’s Aviation Environment 22. Conversations on CRM from Outside the USA 23. The Military Perspective 24. Airline Pilot Training Today and Tomorrow 25. The Future of CRM

Trade Policy 买家须知

关于产品：
● 正版保障：本网站隶属于中国国际图书贸易集团公司，确保所有图书都是100%正版。
● 环保纸张：进口图书大多使用的都是环保轻型张，颜色偏黄，重量比较轻。
● 毛边版：即书翻页的地方，故意做成了参差不齐的样子，一般为精装版，更具收藏价值。
关于退换货：
由于预订产品的特殊性，采购订单正式发订后，买方不得无故取消全部或部分产品的订购。
由于进口图书的特殊性，发生以下情况的，请直接拒收货物，由快递返回：
● 外包装破损/发错货/少发货/图书外观破损/图书配件不全（例如：光盘等）
并请在工作日通过电话400-008-1110联系我们。
签收后，如发生以下情况，请在签收后的5个工作日内联系客服办理退换货：
● 缺页/错页/错印/脱线
关于发货时间：
一般情况下：
●【现货】下单后48小时内由北京（库房）发出快递。
●【预订】【预售】下单后国外发货，到货时间预计5-8周左右，店铺默认中通快递，如需顺丰快递邮费到付。
● 需要开具发票的客户，发货时间可能在上述基础上再延后1-2个工作日（紧急发票需求，请联系010-68433105/3213）；
● 如遇其他特殊原因，对发货时间有影响的，我们会第一时间在网站公告，敬请留意。
关于到货时间：
由于进口图书入境入库后，都是委托第三方快递发货，所以我们只能保证在规定时间内发出，但无法为您保证确切的到货时间。
● 主要城市一般2-4天
● 偏远地区一般4-7天
关于接听咨询电话的时间：
010-68433105/3213正常接听咨询电话的时间为：周一至周五上午8：30～下午5：00，周六、日及法定节假日休息，将无法接听来电，敬请谅解。
其它时间您也可以通过邮件联系我们：customer@readgo.cn,工作日会优先处理。
关于快递：
● 已付款订单：主要由中通、宅急送负责派送，订单进度查询请拨打010-68433105/3213。

Crew Resource Management 船员资源管理 第3版 航空、航天科学技术基础学科

Crew Resource Management

船员资源管理第3版
航空、航天科学技术基础学科