What is it that makes someone travel thousands of miles to a new country, go skydiving, climb the peak of the tallest mountain, or save up to eat at a fancy restaurant? Experience. We all crave experiences, so much so that we are all willing to spend our hard earned time and money on creating them. Then what happened to experience inside of our organizations? We have always assumed that people NEED to work for us. Today the worlds most forward thinking organizations are challenging that mentality by creating places where people actually want to show up. They are doing that by creating employee experiences that are a combination of three distinct environments: physical, technological, and cultural. In this groundbreaking new book Jacob Morgan explores what employee experience is, why its so important, and how to actually go about creating and designing them. Jacob analyzed over 150 research studies and articles to determine what employees care about most when it comes to culture, technology, and the physical space. He then analyzed over 200 organizations to determine the Employee Experience Score. Backed by plenty of data, research, case studies, and executive interviews, The Employee Experience Advantage, is a guide for how organizations around the world can create a place where people truly want to show up. As a result they can drive innovation, fuel engagement, improve customer satisfaction, attract and retain top talent, and outperform the competition.

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