The Trust Crisis in Healthcare:Causes, Consequences, and Cures

图书简介

Trust in the professions and institutions that provide healthcare in America has been eroding for many years and is now close to an all-time low. This decline in trust compromises medical outcomes and presents challenges to all healthcare professionals. This book traces that trend, identifies the basic elements of trust in the environment of modern healthcare, analyses the sources of mistrust in key areas of medicine, and makes constructive suggestions for restoring trust.

馆藏图书馆

Yale University Library

Princeton University Library

Introduction: Reflections on TrustCokie Roberts and Steven V. Roberts: ; Part I. Trust and Mistrust: The Big Picture; 1: David A. Shore: The (Sorry) State of Trust in the American Healthcare Enterprise; 2: Robert J. Blendon: Why Americans Don’t Trust the Government and Don’t Trust Healthcare; 3: Pippa Norris: Skeptical Patients: Performance, Social Capital, and Culture; Part II. Quality and Safety: The Basics of Trust; 4: Donald M. Berwick: Building Quality in the Healthcare Environment; 5: Lucian L. Leape: Medical Errors and Patient Safety; 6: Christine G. Williams: Assessing Quality: Today’s Data and a Research Agenda; Part III. Who Can Be Trusted?; 7: Dana Gelb Safran: Patients’ Trust in Their Doctors: Are We Losing Ground?; 8: Greg Koski: Healthcare Research: Can Patients Trust Physician Scientists?; 9: Jordan J. Cohen: Medical Education: Teaching Doctors to be Trustworthy; 10: George D. Lundberg: Trustworthy Information: Medical Journals and the Internet; 11: Trudy Lieberman: Trustworthy Information: The Role of the Media; 12: Walter C. Willett: Confusion at the Table: Can We Trust That Our Food Is Healthy?; 13: Marie C. McCormick: Trust in Vaccines; 14: Susan P. Pauker: Trust in the Trenches: Developing the Patient-Physician Dyad in Medical Genetics; Part IV. Building Trust in the Business of Healthcare; 15: David A. Shore: Gaining Competitive Advantage in the Health Care Marketplace by Building Trust; 16: Charles M. Cutler: The Changing Relationship Between Health Plans and Their Members; 17: Michael J. Dowling: Building Trust in a Healthcare System; 18: Richard Toran and Howard King: Building Trust in the Clinician’s Office and at the Bedside; 19: Marc J. Roberts: Conclusion: Trust in Health Care, Trust in Society

Trade Policy 买家须知

关于产品：
● 正版保障：本网站隶属于中国国际图书贸易集团公司，确保所有图书都是100%正版。
● 环保纸张：进口图书大多使用的都是环保轻型张，颜色偏黄，重量比较轻。
● 毛边版：即书翻页的地方，故意做成了参差不齐的样子，一般为精装版，更具收藏价值。
关于退换货：
由于预订产品的特殊性，采购订单正式发订后，买方不得无故取消全部或部分产品的订购。
由于进口图书的特殊性，发生以下情况的，请直接拒收货物，由快递返回：
● 外包装破损/发错货/少发货/图书外观破损/图书配件不全（例如：光盘等）
并请在工作日通过电话400-008-1110联系我们。
签收后，如发生以下情况，请在签收后的5个工作日内联系客服办理退换货：
● 缺页/错页/错印/脱线
关于发货时间：
一般情况下：
●【现货】下单后48小时内由北京（库房）发出快递。
●【预订】【预售】下单后国外发货，到货时间预计5-8周左右，店铺默认中通快递，如需顺丰快递邮费到付。
● 需要开具发票的客户，发货时间可能在上述基础上再延后1-2个工作日（紧急发票需求，请联系010-68433105/3213）；
● 如遇其他特殊原因，对发货时间有影响的，我们会第一时间在网站公告，敬请留意。
关于到货时间：
由于进口图书入境入库后，都是委托第三方快递发货，所以我们只能保证在规定时间内发出，但无法为您保证确切的到货时间。
● 主要城市一般2-4天
● 偏远地区一般4-7天
关于接听咨询电话的时间：
010-68433105/3213正常接听咨询电话的时间为：周一至周五上午8：30～下午5：00，周六、日及法定节假日休息，将无法接听来电，敬请谅解。
其它时间您也可以通过邮件联系我们：customer@readgo.cn,工作日会优先处理。
关于快递：
● 已付款订单：主要由中通、宅急送负责派送，订单进度查询请拨打010-68433105/3213。

The Trust Crisis in Healthcare:Causes, Consequences, and Cures 医疗信任危机：原因、结果和措施 营养学

The Trust Crisis in Healthcare:Causes, Consequences, and Cures

医疗信任危机：原因、结果和措施
营养学