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Contents: Foreword; Introduction; Power, authority and the security officer: under-researched and under-estimated?; Researching security officers; The legal tools of security officers in England and Wales; Nodes of governance: pleasure Southquay and armed industries; ’Knowledge is power?’: security officers’ understanding of their legal tools; Universal legal tools: consent, coercion and commonsense; Select legal tools: compliance, consent and commonsense; Occupational hazards: too many masters, isolation and abuse; ’I’m a security guard get me out of here!’ the cultural characteristics of security officers; ’Big fish in little ponds’: security officers and the policing of private and hybrid space; Bibliography; Index.

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