图书简介
Clinical Communication Skills is a ground-breaking new resource for medical students. It provides a practical introduction to the subject, with acknowledgement of key theories. Pragmatic worked examples will be of immediate benefit in clinical environments. The book draws on patient and professional involvement with interview podcasts.
IntroductionPeter Washer: ; Chapter 1: Why learn communication skills?Peter Washer: ; 1.1 Why do we need to learn about clinical communication?; 1.2 How good are doctors at talking with patients?; 1.3 The benefits of good communication for doctors; 1.4 The benefits of good communication for patients; Chapter 2 - The structure and process of the medical interviewPeter Washer: ; 2.1 Introducing yourself and gaining consent; 2.2 Questioning styles; 2.3 Empathy and how to demonstrate it; 2.4 Structuring, checking understanding and ending the interview; Chapter 3 - How to take a medical historyPeter Washer: ; 3.1 The content of a medical history; 3.2 Ways to phrase the questions in non-medical language; 3.3 Recognising and responding to cues; Chapter 4 - Writing about patientsPeter Washer: ; 4.1 Best practice in written medical communication; 4.2 How to write up a medical history; 4.3 Other forms of medical communication; Chapter 5 - Giving presentationsKatherine Woolf, Jayne Kavanagh and Melissa Gardner: ; 5.1 General presentation tips; 5.2 How to deal with presentation anxiety; 5.3 Giving case presentations; Chapter 6: Talking with other health professionals
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