图书简介
This book offers a comprehensive view of ’expertise’ and how it is developed and applied by organizations and workers. Chapters explore how expertise can be viewed as constituted through various forms of communication and how we can use this perspective to better understand the role of expertise in processes of organizing.
Introduction; 1 Jeffrey W. Treem & Paul M. Leonardi: What is Expertise? Who is an Expert? Some Definitive Answers; Part 1: Frameworks for the Study of Expertise and Organizing; 2 Timothy Kuhn & Jens Rennstam: Expertise as a Practical Accomplishment Among Objects and Values; 3 Joshua B. Barbour, Paul Sommer, & Rebecca Gill: Technical, Arcane, Interpersonal, and Embodied Expertise; 4 Harry Collins: Three Dimensions of Expertise; Part 2: Reviewing Dimensions of Expertise in Organizational Contexts; 5 Wang Liao, Patrick MacDonald, and Y. Connie Yuan: The Impact of Communication Behaviors on Expertise Recognition in Intercultural Collaboration; 6 David Merritt, Pei-Yao Hung, & Mark Ackerman: Expertise Finding; 7 Kay Yoon, Naina Gupta, & Andrea B. Hollingshead: Judging the (In)Competence of Coworkers: Impression Formation and Early Work Experiences; Part 3: 3: Expertise as Communicated Within Professional Contexts; 8 John Lammers, Natalie J. Lambert, Bryan Abendschein, Tobias Reynolds-Tylus, & Kira Varava: Expertise in Context: Interaction in the Doctors’ Room of an Emergency Department; 9 Patrice M. Buzzanell & Ziyu Long: Learning Expertise in Engineering Design Work: Creating Space for Experts to Make Mistakes; 10 Mark Aakhus, Punit Dadlani, Ralph Gigliotti, Christine Goldthwaite, Allie Kosterich, Surabhi Sahay: Communication Expertise as Organizational Practice: Competing Ideas About Communication in the Market for Solutions; Part 4: New Directions for the Study of Expertise, Communication, and Organizing; 11 Jeffrey W. Treem & William C. Barley: Explaining the (De)Valuation of Process Experts in Contemporary Organizations; 12 Bart van den Hooff & Julia Kotlarsky: Managing Dispersed and Dynamic Expertise in Fluid Organizational Forms; 13 Janet Fulk: Conceptualizing Multilevel Expertise
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