图书简介

Foreword by Robert N. Lussier \\ Preface \\ Acknowledgments \\ About the Author \\ Part 1: 21st-Century Human Resource Management Strategic Planning and Legal Issues \\ Chapter 1: The New Human Resource Management Process \\ Case 1.1 The Changing Role of Human Resources in Organizations: The Curious Case of Zappos \\ Case 1.2 HRM Careers: Five Growing Areas of Human Resources \\ Chapter 2: Strategy-Driven Human Resource Management \\ Case 2.1 The External Environment: When State Government Offers Early Retirement \\ Case 2.2 HR Strategy: Employees Matter at Costco \\ Chapter 3: The Legal Environment and Diversity Management \\ Case 3.1 Major Employment Laws: How Does an Increase in State Minimum Wage Impact an Organization? \\ Case 3.2 Diversity and Inclusion: What’s the Difference? \\ Part 2: Staffing \\ Chapter 4: Matching Employees and Jobs: Job Analysis and Design \\ Case 4.1 HR Forecasting: Visier – Workforce Forecasting \\ Case 4.2 Succession Planning: Developing Leaders at General Electric (GE) \\ Chapter 5: Recruiting Job Candidates \\ Case 5.1 The Recruiting Process: The Growth of E-Recruitment in Recruiting Job Candidates \\ Case 5.2 Internal Versus External Candidates: Which Candidate Is More Valuable? \\ Chapter 6: Selecting New Employees \\ Case 6.1 The Selection Process: Searching for a New Faculty Member . . . What Step in the Selection Process Are We in Today? \\ Case 6.2 Looking for “Organizational Fit”: Walter’s Unstructured Interview at Google \\ Part 3: Developing and Managing \\ Chapter 7: Training, Learning, Talent Management, and Development \\ Case 7.1 The Need for Training and Development: Should You Use Massive Open Online Courses (MOOCs) Such as Coursera and Udacity to Recruit and Retain Talent? \\ Case 7.2 Talent Management and Development: The Talented Harry Saunders’s Career Development at the Big Buy Supermarket \\ Chapter 8: Performance Management and Appraisal \\ Case 8.1 Why Do We Conduct Performance Appraisals? Jennee LeBeau and the Case of the Missing Performance Appraisal System \\ Case 8.2 Performance Appraisal Problems: The Trouble With Performance Systems \\ Chapter 9: Rights and Employee Management \\ Case 9.1 Coaching, Counseling, and Discipline: HR’s Role—Document, Document, Document \\ Case 9.2 Trends and Issues in HRM: Mindfulness—A Thoughtful Theory About Leadership \\ Chapter 10: Employee and Labor Relations \\ Case 10.1 Unions and Labor Rights: Can Labor Unions and Management Work Together? \\ Case 10.2 Managing Conflicts: How Can HR Help With Angry Employees? \\ Part 4: Compensating \\ Chapter 11: Compensation Management \\ Case 11.1 Compensation Management: How Does Wage Compression and Pay Secrecy Affect Employee Motivation? \\ Case 11.2 Trends and Issues in HRM: What Motivates Employees at Work? Expectations or Equity? \\ Chapter 12: Incentive Pay \\ Case 12.1 Executive Compensation: New Developments in Executive Compensation \\ Case 12.2 Trends and Issues in HRM: The Giving Praise Model in Action \\ Chapter 13: Employee Benefits \\ Case 13.1 Statutory Benefits: Companies Kicking Your Spouse Off Your Health Care Plans \\ Case 13.2 Trends and Issues in HRM: Managing: New Laws Regarding Sick Leave \\ Part 5: Protecting and Expanding Organizational Reach \\ Chapter 14: Workplace Safety, Health, and Security \\ Case 14.1 Building a Human Resources Information System While Protecting Health Information From Cyber Attacks \\ Case 14.2 Trends and Issues in HRM: Future Trends in Human Resource Management \\ Chapter 15: Organizational Ethics, Sustainability, and Social Responsibility \\ Case 15.1 Corporate Social Responsibility (CSR): Can Human Resources Help Companies Develop a CSR Program? \\ Case 15.2 Equal Opportunity, Diversity, and Multiple Generations at Work Together \\ Chapter 16: Global Issues for Human Resource Managers \\ Case 16.1 Globalization of Business and HRM: Should Your Marketing Director Become an Expatriate? \\ Case 16.2 Global Staffing: Developing, Staffing, and Managing Global Human Resources—Katya and Her Russian Background

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