图书简介

Chapter 1: Nature of the Sector \\ Introduction \\ Case 1.1: Social Enterprise within a Nonprofit Organization \\ Case 1.2: To Start or Aid an Existing Organization \\ Case 1.3: When Mission and Money Collide \\ Case 1.4: Why Bylaws Matter \\ Chapter 2: Board of Directors \\ Introduction \\ Case 2.1: Conflict of Interest \\ Case 2.2: Hiring Board Members as Staff \\ Case 2.3: The Board’s Role in CEO Evaluation \\ Case 2.4: The Rubber Stamp Board \\ Chapter 3: Executive Leadership \\ Introduction \\ Case 3.1: The Board’s Role in Executive Transition \\ Case 3.2: CEO Pay \\ Case 3.3: Challenges of Executive Search \\ Case 3.4: Toxic Leadership \\ Chapter 4: Measuring Performance \\ Introduction \\ Case 4.1: Establishing Metrics \\ Case 4.2: When Outcomes Fail to Meet Established Benchmarks \\ Case 4.3: When the Program Isn’t Working \\ Chapter 5: Strategic Decision Making \\ Introduction \\ Case 5.1: Generating Revenue by Selling Assets \\ Case 5.2: Policy Disputes \\ Case 5.3: Setting Strategy \\ Chapter 6: Human Resource Management \\ Introduction \\ Case 6.1: Policies and Procedures for Staff Members in Crisis \\ Case 6.2: Employee Substance Abuse \\ Case 6.3: Volunteers Ignoring the Rules \\ Case 6.4: When Volunteers Run Amok \\ Chapter 7: Risk Management \\ Introduction \\ Case 7.1: Stolen Information \\ Case 7.2: Theft \\ Case 7.3: Vulnerable Populations \\ Case 7.4: Workplace Accidents \\ Chapter 8: Public Relations and Marketing \\ Introduction \\ Case 8.1: A Change in Policy with Unforeseen Consequences \\ Case 8.2: Celebrity Endorsements \\ Case 8.3: Dealing with the Press \\ Case 8.4: Devising Marketing Strategies \\ Chapter 9: Generating Revenue \\ Introduction \\ Case 9.1: Donor Management \\ Case 9.2: Endowments \\ Case 9.3: Accounting for Fundraising Costs \\ Chapter 10: Financial Management \\ Introduction \\ Case 10.1: Decision Making \\ Case 10.2: Misallocation of Grant Money \\ Case 10.3: Transparency \\ Chapter 11: Advocacy and Lobbying \\ Introduction \\ Case 11.1: Meeting Your Mission \\ Case 11.2: Public Policy Versus the Bottom Line \\ Case 11.3: Staff Advocacy \\ Chapter 12: Technology \\ Introduction \\ Case 12.1: Internal Systems \\ Case 12.2: Integrating Technology \\ Case 12.3: Social Media \\ Chapter 13: Grantmaking \\ Introduction \\ Case 13.1: Deciding When to Hire Staff \\ Case 13.2: Donor Advised Funds \\ Case 13.3: Foundation-Initiated Collaboration \\ Case 13.4: When a Foundation Accomplishes Its Mission \\ Chapter 14: International Nonprofits \\ Introduction \\ Case 14.1: Cross-Cultural Clash \\ Case 14.2: NGO Accountability \\ Case 14.3: The Organic Nonprofit \\ Case 14.4: When Donors Don’t Want to Fund Overhead

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